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Support and Supervision Skills

Description of the programme

Description of the Programme

This course is an e-learning, which when completed will accredit the learner to the MaPS supervision activity set.  It is an alternative option to the ‘Money Advice Supervisor Learning and Assessment Record (MaPs Accredited)’ course.

Delivery Channel(s)

This learning is delivered digitally via our learning platform.

Pre Requisite Learning / Pathway / Accreditation for Prior Learning

‘MaPS accredited debt learning’ plan

Individual Certification

Completion of the learning and passing the assessment will be recorded in Docebo.

Contact Details

The Learning Team, learning@citizensadvice.org.uk

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What are the outcomes?

This course is accredited to Supervision level only. Supervision activity will involve an adviser providing technical debt advice support to other advisers within and/or outside their own organisation. Line management alone does not constitute supervision, without the provision of technical debt advice support.

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